All orders are processed and dispatched within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please allow for potential delays due to postal service problems that are outside of our control.
We offer flat rate shipping throughout Australia.
|
Shipping option |
Estimated delivery time |
Price |
|
Australia Post - Standard |
4 to 8 business days |
Free |
|
Australia Post - Express |
1 to 4 business days |
$15 |
Refer to Australia Post Delivery Esitimator for more detail at Australia Post
You can skip the shipping fees with free local pickup at 1/78 Kurzok Place Richlands QLD 4077. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready along with instructions.
Our in-store pickup hours are 8am to 4pm on Monday to Friday. Please have your order confirmation email with you when you come.
Please contact us for International Shipping enquiries
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 8 days of receiving your shipping confirmation email, please contact us at info@koderemotes.com.au with your name and order number, and we will look into it for you.
See our returns policy.
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at info@koderemotes.com.au with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at info@kodermotes.com.au.